I started a new position at a brand new property two weeks ago as HR. I’ve worked in HR for three years and I’ve been in hospitality for 10, so it’s not new to me.
But one thing I’ve never been able to get used to is making mistakes. Everyone makes mistakes, especially in a new role, but I take it so hard every time and beat myself up for the rest of the day.
I’m able to remain stoic and professional in the moment and receive corrections and criticism with grace, but inside I’m questioning my intelligence, wondering if my leadership regrets hiring me, worrying I’m THAT coworker, and just overall spiraling. Occasionally I go to the restroom and cry.
Today I was tasked with scheduling 60 interviews for candidates. I’m still learning who everyone is and who everyone reports to, so I was a little nervous. I’ve asked for a directory a couple of times, but haven’t received one yet. So I began scheduling the interviews with the hiring manager listed on each requisition because that made the most sense to me.
One of the leaders came down to my office and snapped at me to stop filling up his calendar. I apologized and explained, and he seemed pretty understanding and let me know who I should be scheduling them with instead. He seemed very stressed out and I feel terrible.
In the moment I took it very well. I was professional, apologized, and communicated. However, when he left, I went to the bathroom and bawled. I feel pathetic and I wish I had thicker skin, especially in this industry. What are some tools that I can use to shake things like this off? It definitely wasn’t a huge deal and I don’t know why I’m so sensitive.